Research does not tell us that the best leaders give their followers what they ‘want’. Needs and wants are not the same thing. Effective leaders understand their followers needs. And from a place of understanding needs, leaders are best able to lead effectively.

Whether you are taking charge in a school, a boardroom, on a construction site, or even in your home, it is likely you will find yourself leading at some point in your life. So what are the keys to being an effective leader?